Work For Us

Career Connect is a large vibrant and innovative Charity delivering advice and guidance
services across the Northwest.

Originally established as Greater Merseyside Connexions in 2001 and later became a Charity
(April 2011) forming as Career Connect.

Since our formation as a Charity in April 2011, the Charity has gone from strength to strength.
With a workforce of 400+ employees and a passion for helping others realise their potential,
we help adults and young people make informed choices to succeed in work, education and

We have successfully delivered a wide range of contracts and have expanded our reach well
beyond the Liverpool City Region, with significant delivery across Manchester and the North

We have a strong relationship with 200+ schools as their chosen IAG specialist and deliver the
National Careers Service providing universal careers guidance to adults across the Liverpool
City Region, Cheshire & Warrington and Lancashire, in community venues such as job centres
and in prisons, supporting offenders.

Achieve North West Connect are a wholly owned subsidiary of Career Connect and specialise
in targeted support for offenders in custody and community (including ‘through the gate’)
helping people to overcome barriers and make positive changes/ achieve goals.

We also cover several local authority areas, delivering NEET services and have a significant
social investment programme - Unlocking Potential, who work with vulnerable young people
aged 14-17 (up to 25 for young people with SEND) that are NEET/at risk of becoming NEET.
We pride ourselves on being reliable, responsive, innovative, accountable, proud and

Career Connect is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We promote diversity across our practitioner, delivery and management networks and welcome applications from people of all racial and cultural backgrounds and people with disabilities.

We are committed to training and developing employees so that we can provide a high quality service that is reflective of the communities we serve.

Some posts within Career Connect will be subject to DBS clearance. You will be advised what level of clearance is required at the point of an official offer of employment being made.

About Career Connect Achieve NW

Company Benefits

  • * Competitive salary
  • * Company Pension
  • * Flexible Working
  • * Generous leave entitlement package (starting entitlement 25 days, which increases to 31 with service) plus bank holidays
  • * Company sickness pay above statutory minimum
  • * Enhanced Maternity pay terms
  • * Counselling
  • * Occupational Health Services that includes and Employee Assistance Programme
  • * Childcare Voucher scheme, helping working parents save hundreds of pounds every year
  • * Travel Loans
  • * Cycle Scheme
  • * Optical benefits

The company has invested in my professional development supporting me through various qualifications to upskill and deliver an improved service

- Career Connect Employee

It is apparent from the assessment that the employees feel the business remains a great place to work

- IiP report 2016

Current Vacancies

Coach - National Careers Service

We are looking for a candidate to join our National Careers Service team as a Coach, to deliver the National Careers Service contract to adults across the Liverpool City Region.

Coaches are responsible for providing face to face impartial information, advice and guidance.

Key elements of this role include the provision of advice and the referral and placement of adults into learning and employment and to work with adults to broaden their career horizons, support their personal development needs to enable them to make effective decision and take positive action and progress into employment, learning and training opportunities.

Applicants must hold a relevant academic/vocational qualification at minimum Level 4 e.g. Career Information Advice and Guidance level 4 diploma

For a full job description please click here

Those wishing to apply should click the apply now button at the top of this advertisement where you will be prompted to download a Microsoft Word version of the application form.

As part of Career Connect Equal Opportunities Policy, we aim to ensure that all applicants for posts receive equal treatment irrespective of their individual and diverse needs. In order to monitor the effectiveness of the policy we would be grateful if you could complete and return the following equal opportunities monitoring form - Equal Opportunities Monitoring Form




For specific enquires please contact Neil McCaskil on 07792 539 098 or via email

The closing date for applications is 30/07/2019

Interviews to be confirmed

Location:Liverpool City Region


Salary:£18,778 up to £22,452 per annum (DOE)

Job Reference Number:Coach NCS


Engagement Worker

Are you looking for your next opportunity?

Are you innovative and interested in helping others to succeed? If so, we want to hear from you!!

We have an exciting opportunity for an Engagement Worker to join our Liverpool Team based at Norris Green Youth Centre.

You will be supporting young people 16-19 to access employment, education and training opportunities. Working with partners and in the local community, you will have a caseload of young people to follow up and engage. You will make referrals to other colleagues in the team who provide Coaching, Information, Careers Advice and Guidance support. If you have the enthusiasm and drive to make a difference to young people’s lives we want to hear from you.

As an Engagement Worker you will be expected to use innovative methods and approaches to engage those young people who have had a minimal contact with the service.

You’ll carry out telephone calls and attend home visits and will build respectful and trusting relationships with young people and their families who face difficulties/disadvantages through life, learning or work.

You’ll work closely with your peers and will have a network of others to support you, key partner agencies, training providers and voluntary organisations that you will signpost to.

For those wishing to apply, you must hold 5 GCSEs or equivalent, including English. Level 3 Advice and Guidance is desirable but not essential.

For a full job description outlining the duties and the key skills/experiences necessary to undertake this role, please click here

For specific enquires please contact Richard Seddon Team Manager on 07736476972

The closing date for applications is 25/07/2019

Interview date yet to be confirmed



Salary:£15,137 through to £17,387 per annum (DOE)

Job Reference Number:ENGLIV


Apprentice Engagement Worker - Wirral

Apprentice Engagement Worker. (NVQ Level 2 Customer Service)

Are you aged 16-24, Wirral Residents and NEET.

If so we are looking to recruit an Apprentrice to join our Wirral Team.

We are looking for someone who has interest in a customer facing role and willingness to undertake training. You will be earning a wage whilst you gain a NVQ Level 2 Customer Service qualification with a view to progressing onto an NVQ Level 3 in Information, Advice and Guidance.You will be joining a team of friendly staff who are making a huge difference to the lives of young people in the Wirral area, supporting them into Employment, Education and Training opportunities.

We will give you all the training and support you will need, so that you can:

  • gain experience of a busy working office

  • carry out visits in the Community with other members of the team

  • answer the telephone and take messages

  • help with follow up phone calls

  • input data to the computer system

  • use social media to promote our services

  • achieve a valuable qualification

  • progress with your own career

Our working week is 35 hours. Staff at Career Connect enjoy working flexi-time!

You will receive a generous apprenticeship starting salary of £10,738 per year, increasing to £11,485 after 6 months (when you complete your 6-month probationary period) and you will also receive 25 days holiday plus bank holidays.

The position is fixed term for the duration of the qualification, in most cases lasting up to 12 months and we hope you will choose to stay with us and progress through to a higher-level role on a permanent basis. Could you see yourself as an Engagement Worker or Careers Coach in the future? GCSE in English and Maths desirable.

Please note that applicants need to be 16-24 Wirral residents and NEET.

Please apply with your CV and covering letter to:

For an informal chat please contact Richard Seddon on 07736476972 or e-mail


For specific enquires please contact

The closing date for applications is 09/08/2019


Location:Argyle Street-Wirral

Term:Fixed Term with progression to EW subject to funding 2020


Job Reference Number:ACS


Coach - Manchester Connect team

Are you looking to make a difference to young people’s lives in Manchester, helping them to move on in education and work?

Due to internal promotion we are seeking to recruit a Coach to join our Manchester Connect team delivering support services across the Greater Manchester area.

The role of Coach is to provide impartial information, advice and guidance with the aim of broadening career horizons, supporting the personal development needs of individuals enabling them to make effective decisions and take positive action.

Our team of friendly Coaches work with individuals who are in education, training, employment or unemployment.

Multi agency work is a must and the ability to impartially support those with complex barriers whilst coaching and mentoring towards a positive outcome that will encourage sustained employment education or training. We will provide training and support to help you settle into the new role. The successful candidate must be able to work individually or part of a broader team where innovation and thinking outside the box is part of everyday working.

For a full job description/person specification outlining the required skills/experiences and qualifications please click here

Our working week is 35 hours and staff at Career Connect enjoy the benefits of working flexi-time!

As part of Career Connect Equal Opportunities Policy, we aim to ensure that all applicants for posts receive equal treatment irrespective of their individual and diverse needs. In order to monitor the effectiveness of the policy we would be grateful if you could complete and return the following form - Equal Opportunities Form

For specific enquires please contact Gillian Anderson-Smith on 07583 359165 or via email

The closing date for applications is 31/08/2019

Interview date yet to be arranged

Location:Greater Manchester


Salary:£17,387 up to £22,452 depending on experience

Job Reference Number:COAGM


Awards & Accreditations